Let's fix the things that make your job a drag
For over a decade, we've been on a mission to make work more meaningful — one team, one process, one breakthrough at a time.
A Decade of making work better
Every step of our journey has been guided by one simple idea: It doesn't have to be perfect to make it better.
2011
Where It All Began
Change Agents truly began when Brian created Peak Academy for the City and County of Denver, Colorado in 2011. Under Michael Hancock, Brian trained 5,000 government staff in the fundamentals of lean manufacturing leading to more than 2,000 employee-driven innovations, saving Denver an estimated $15 million. Peak Academy set the stage for how Change Agents Training operates around the world today.
2016
Peak Performance Published
Brian Elms co-authored and published Peak Performance, a book that chronicles how Denver’s Peak Academy—launched under Mayor Michael Hancock in 2011—empowered frontline government employees to lead over 2,000 process improvements and save the City of Denver an estimated $15 million between 2011 and 2016. The book offers a candid, behind-the-scenes look at how a small, in-house innovation program transformed low morale and tight budgets into measurable, employee-driven results that governments across the country have since sought to replicate.
2017
Leaving Peak Academy
In 2017, Brian Elms left the City and County of Denver to help other cities and counties replicate the Peak Academy model, creating the foundation for what became Change Agents Training.
2020
Going Digital
When the world changed, we adapted. Our online self-paced training opened doors for learners everywhere. Since then, over 12,000 students have completed our courses from the comfort of their homes and offices.
12,000+
Public Servants Trained
Places from Denver, to Jefferson County, Alabama, Boston, Montgomery County, Pittsburgh, West Hollywood, California, and even the Republic of Palau are already implementing innovations cultivated in our online training sessions and are rapidly increasing their capacity to better serve their communities.
2024
Still Growing, Still Innovating
In 2024, Brian Elms and co-founder Mike Sarasti launched rvrwrk, a technology enabled service that makes process discovery better, faster, and more seamless for clients. Since its launch, rvrwrk has mapped out over 1800 processes for over 25 different governments from Greeley, Colorado to Austin, Texas to even Australia.
Let's Start a Conversation
Whether you're curious about our training, want to bring us to your organization, or just want to say hello — we'd love to hear from you. No pressure, just a friendly chat.
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