It Doesn't Have to Be Perfect to Make It Better
Practical, coaching-based training to help you become a confident problem solver and drive meaningful change in your organization.
Training Programs
Change Agents Training Courses
Check in for our monthly newsletter where Brian talks about the state of process improvement.
Building Transformers
Online Course • Self PacedA Service Improvement Primer For A Large Group of Employees.
Building Transformers Training is a self-paced online course designed to give you foundational skills in process improvement.
You will learn how to identify challenges and opportunities in your daily work and develop the mindset of a change agent.
Show More Show LessIntermediate Training
Online Course • Self PacedFor Any Manager or Employee Looking to Improve Their Services
Made for any government or team to create a baseline of understanding for their team on process improvement.
Teaches See It, Solve It Methodology & Problem Solving and used by managers trying to get their team moving in the same direction.
Show More Show LessAdvanced Training
Hybrid Course • Self PacedFor Innovation Rockstars: Employees Passionate In Process Improvement.
Teaches Advanced Problem Solving and Process Improvement.
Made for any manager or employee who wants to improve their services - participants must improve 3-parts to a service in order to graduate and receive Advanced Certification.
Show More Show LessHear what our change agents trainees have to say
“This was my first project in my new role. I’ve learned how to spot the real problem, not just what’s being said. And most importantly, perfection isn’t the goal—better is.”
Mary D.
Systems SpecialistInsights & Stories
Building Transformers Blog
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Introducing rvrwrk
rvrwrk (River Work) is a first-of-its-kind technology-enabled service that utilizes Coco, an automated phone agent, to help you understand the root causes of your organizational process challenges.
Interested in learning how process improvement can be done in hours instead of days or weeks? Click here to learn more about how my new company, rvrwrk, can help you.
